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Contact Us

If you have any questions or concerns, please reach out to our customer support team.

Once your returned package is received, please allow 3–5 business days for the refund to be processed.

Product-Related Queries

What makes Pup & Pur different from other brands?

Are Pup & Pur products safe for all pets?

What kind of ingredients are used in Pup & Pur products?

Are Pup & Pur products suitable for Indian weather and water?

Are Pup & Pur products cruelty-free and eco-friendly?

Order & Return Related Queries

How can I track my order?

How can I modify my address and phone number?

What is the refund policy?

How can I request a refund?

How long does it take to receive a refund?

Shipping Policy Related Queries

Do you deliver all over India?

What are the shipping charges for my order?

Do you ship on weekends or holidays?